Are you satisfied with the results of the system implementation?
Which aspects of the system would you like to highlight, which aspects are more important for you?
The main aspect is the people and that’s what I’d like to highlight. During the time we’ve been working together, our company has always received timely feedback, and the most interesting thing is that many of the initiatives regarding the product’s enhancement quite often come from the side of the supplier and that is sure to please anyone.
So above all you're satisfied with the supplier's competency?
It goes without saying. The second thing is the efficiency. All tasks are carried out within the required period.
And how often do malfunctions occur?
I’m struggling to answer because it’s really rare. We solved that issue at the beginning of our work together. We have a signed contract of financial liability with the drivers, they are responsible for any damage to the devices. That’s probably why nothing is ever broken.