An Interview with Pavel Abakumov (Director of the Monitoring Centre in Almetyevsk)
Pavel, which tasks is your subdivision entrusted with?
Our monitoring centre currently consists of three employees. Their main tasks are managing deployment, timetabling, solving problematic situations which appear on the line during working hours and also preparing the necessary documentation for bus deployment and for their return to the depot.
How did the implementation of SkyElectronic's solutions affect your department and organisation on the whole?
First of all the workflow was simplified thanks to necessary information being made accessible and in particular we now see the number of passengers in our buses in real time. We have an understanding of whether we need to make additional deployments or leave everything as it is. We no longer need to send inspectors to the route. If something happens, we can always get timely information from the cameras without having to have a physical presence.
What are your long term plans?
We already plan to finish fitting out the rest of our buses within the next six months. We are concentrating on this process. Of course, we still have the same amount of work but now we have much more understanding and effectiveness.